Transitional Housing Management
Independent living options
Through Meli Housing, we provide access to independent living options for young people aged 15-25.
Support is available for young people who are homeless or at risk of homelessness and low income earners at risk of being unable to maintain accommodation in the private rental market.
Access to crisis and transitional housing is through the Youth Entry Point. See Youth Services for more.
How to make a complaint or give feedback
If you would like to make a complaint about Meli Housing or give us feedback (positive or negative), there are a few things you can do.
To make a complaint or give feedback directly to Meli Housing, you can:
- Complete the online feedback form at meli.org.au/feedback/
- Participate in client focus groups when available
- Send us an email at feedback@meli.org.au
- Talk to your tenancy worker or case manager
- Call us on 5226 8900
- Visit us in person at a Meli office
For more information about providing your feedback to Meli, please visit:
We welcome and value your feedback, complaints and opinions. Your input is considered very seriously. It helps us plan and improve our services.
If your concern is not satisfactorily resolved by Meli, the Housing Registrar has a complaints process that may help you.
The Housing Registrar regulates Victoria’s community housing sector to oversee the delivery of safe, secure and affordable housing for the benefits of tenants and the community.
The Housing Registrar online complaint form can be found at www.vic.gov.au/making-complaint-about-community-housing
Meli Housing Policies
Click on links below to view policies.