Meli helps parents and carers to strengthen relationships within their families and extended families.
Our Family Services team works in partnership with parents and carers to provide safety, stability and development for their children and young people.
If you are a parent or carer of a child or young person under 18 years old, you’re eligible for our Integrated Family Services Program, which includes:
- support to strengthen relationships with children and others
- support with child and adolescent behaviours and parenting strategies
- building your family’s connections within your community
- referrals to other services that might be helpful
- other practical support, guidance and reassurance.
Who is it for?
Geelong region, Warrnambool region
Families
Referral required
How to access this service
The Orange Door is a free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care of children. Contact The Orange Door (Barwon or South West region) to discuss your needs and they will support you to access the most appropriate service. They can then refer you to our Family Services Program.
Geelong/Barwon region: Orange Door on 1800 312 820
Warrnambool/South west region: Orange Door on 1800 271 180
Visit orangedoor.vic.gov.au for more information.
If you are a professional and wish to make a referral to The Orange Door, please email barwon@orangedoor.vic.gov.au
Frequently asked questions
When you connect our Integrated Family Services Program, we’ll provide you with a family worker. They will work with you to:
- understand your family’s needs and priorities
- set goals
- develop a plan and work together to meet your goals
This might include advocating on your behalf to other people or organisations, referring you to other services and suggesting parenting strategies.
Yes, your family worker is there to support the needs of all immediate family household members. This includes children and partners. We recognise that all members of a family have an important role and may require support in many different ways.
No, you need to contact Child FIRST or The Orange Door first. They can then refer you to our Family Services Program. Call The Orange Door and ask to be referred to Meli’s Family Services Program.
Geelong/Barwon region: Orange Door on 1800 312 820
Warrnambool/South west region: Orange Door on 1800 271 180
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