Security Update

As at 7 July 2025

To our valued clients,

Thank you for your patience while we investigated the cyber incident that impacted our organisation.

We have formally notified all affected individuals, with details tailored to their specific circumstances and support options available to them.

Throughout this process, meeting the needs of our clients continues to be our utmost priority.

We remain committed to learning from this incident and have implemented enhanced security measures to help safeguard against future incidents.

We have also cooperated with law enforcement and the relevant government agencies as required.

As always, we are here to help. If you would like any further information, please contact us at cyber@meli.org.au.

Thank you again for your understanding and support.